FAQS
Top Queries related to SecureShiksha App
What is SecureShiksha?
SecureShiksha is an online learning platform and mobile app that offers cybersecurity and IT programming language courses. It is designed to help both IT and non-IT learners gain practical, industry-relevant skills in an easy-to-understand way.
Who can use the SecureShiksha app?
Anyone can use SecureShiksha. The platform is ideal for students and freshers, working professionals, learners from non-IT backgrounds, IT professionals looking to upskill, and beginners in cybersecurity and programming. No prior technical knowledge is required to get started.
Is the SecureShiksha app available on Android and iOS?
Yes, the SecureShiksha app is available on both Android via the Google Play Store and iOS via the Apple App Store, allowing you to download the app and start learning anytime, anywhere.
What courses are available on SecureShiksha?
SecureShiksha offers a wide range of courses in cybersecurity, ethical hacking, programming languages, IT fundamentals, and advanced security tools and technologies, with well-structured learning paths that progress from beginner to advanced levels.
What is SecureShiksha Prime?
SecureShiksha Prime provides the latest and regularly updated course videos, giving you access to newly added lessons, industry-relevant content updates, and continuous learning without extra effort, ensuring you always stay up to date with the latest technologies and trends.
What are Recorded Courses on SecureShiksha?
Recorded Courses include pre-recorded video lectures that you can watch anytime, learn at your own pace, and access from anywhere in the world, making them ideal for learners who prefer a flexible learning schedule.
What are Live Courses and how do they work?
Live Courses allow you to attend real-time classes, interact directly with expert trainers, and ask questions to clear your doubts instantly, providing a classroom-like learning experience from the comfort of your home.
What is the Test section in the SecureShiksha app?
Yes. During live classes, you can directly ask questions and get your doubts resolved by the trainers in real time.
Can I ask doubts during live classes?
Yes. During live classes, you can directly ask questions and get your doubts resolved by the trainers in real time.
What is the Test section in the SecureShiksha app?
The Test section helps you assess your learning by testing your knowledge after completing lessons, tracking your progress and improvement, and strengthening your understanding of concepts through regular assessments.
What are E-Books in SecureShiksha?
The E-Books section provides course-related study material with easy-to-understand explanations and reference content for revision, allowing you to read and revise concepts anytime through the app.
What kind of content is available in the Blogs section?
The Blogs section includes the latest cybersecurity and IT trends, industry news and updates, and learning tips and best practices, helping learners stay informed about real-world developments.
Is SecureShiksha suitable for non-IT background students?
Yes. SecureShiksha is specially designed so that non-IT learners can easily understand the concepts. Courses start from the basics and gradually move to advanced topics.
Can I learn from SecureShiksha from anywhere in the world?
Absolutely. SecureShiksha is a fully online platform, allowing you to learn from any location with an internet connection.
Are the courses updated regularly?
Yes. Course content is regularly updated, especially in the SecureShiksha Prime section, to match the latest industry standards and technologies.
Do I get lifetime access to recorded courses?
Access depends on the course plan you choose. Most recorded courses offer long-term or lifetime access, allowing you to revise whenever needed.
How do I get started with SecureShiksha?
Getting started is simple, download the SecureShiksha app from the Play Store or App Store, register or log in, choose your course, and start learning instantly.
Why should I choose SecureShiksha?
SecureShiksha stands out by offering beginner-friendly learning, expert-led live training, updated cybersecurity content, flexible recorded courses, and integrated tests, eBooks, and blogs in one app, making it a complete learning ecosystem for cybersecurity and IT skills.
FAQS
GENERAL PLATFORM QUESTIONS
Q1. What is SecureShiksha?
SecureShiksha is an all-in-one digital learning platform designed to make quality education accessible anytime,
anywhere. Whether you’re upgrading your skills or exploring new subjects, we bring the classroom experience
straight to your screen with live interactive lectures, recorded video lessons, study materials, practice tests, upto-date blogs, trending market-relevant courses, and more all in one place.
What makes SecureShiksha different is its all-access learning model. Instead of buying individual courses, learners pick a subscription that fits their goals limited access for focused learning or the Prime plan for unlimited exploration making education simpler, flexible, and truly hassle-free. Your goals, your plan, your SecureShiksha.
Created and operated by Mrwebsecure Infosolutions Private Limited, SecureShiksha focuses on delivering a safe, reliable, and engaging online learning experience that empowers learners of all ages to study at their own pace and on their own schedule. Whether you’re a student, a professional, or a lifelong learner, we’re here to help you grow and achieve more.
Q2. Who can use SecureShiksha?
SecureShiksha is open to everyone aged 18 and above. Learners under 18 cannot enrol independently and may
join only with explicit consent and active supervision of a parent or legal guardian.
Q3. What types of content are available?
SecureShiksha offers a wide range of learning resources, including live classes, recorded video lectures, study
notes, assignments, and tests all created and curated exclusively by our expert team.
Q4. Can I upload my own content?
No, uploading courses or videos isn’t allowed on SecureShiksha. You can, however, engage with the community
by sharing feedback, writing reviews, or joining discussions when those options are offered.
Q5. Are the courses suitable for beginners?
Yes. SecureShiksha courses are designed for learners of all levels, including beginners, with clear guidance and
structured content to help you start from scratch
FAQS
ACCOUNT & ACCESS
Q1. How do I create an account?
You can register using your email, phone number (via OTP or WhatsApp), or third-party accounts like Google.
Please ensure that all information provided during registration is accurate and up to date.
Q2. Can I share my login credentials?
No. Sharing your SecureShiksha account or subscription with others is strictly prohibited. Any violation may
result in account termination without refund.
Q3. Can I delete my account?
Yes, you can delete your SecureShiksha account at any time either through your Account Settings or by contacting us via email at secureshiksha@mrwebsecure.com. Once deleted, all your data, progress, and access will be permanently removed.
Please note that we may retain certain information if required to comply with legal obligations or for legitimate business purposes, as outlined in our Terms and Conditions and Privacy Policy.
FAQS
SUBSCRIPTION & PAYMENT
Q1. What subscription plans are available?
SecureShiksha offers courses with subscription plans to fit different needs. Single Course Subscriptions vary in
price depending on the course, ranging from affordable to higher-priced options. The SecureShiksha Prime plan
provides affordable unlimited access to all Prime courses and resources, making it a cost-effective choice for
learners who want to explore multiple IT courses. For every course we offer, we strive to provide the best
possible learning experience, and this commitment is constant across all our offerings.
Q2. How long is a subscription valid?
Each subscription is valid for the duration specified at the time of purchase, with a maximum validity of one
year. You can renew your subscription at the end of the term to continue accessing courses and resources.
Q3. Are subscriptions auto-renewed?
Some subscription plans may auto-renew at the end of the billing period. To avoid renewal, you must cancel
your subscription before the next billing date.
Q4. Can I cancel my subscription?
Yes, you can cancel your subscription anytime through your account settings. Cancellation will stop future
renewals, but past payments are non-refundable as per our policy.
Q5. Can I get a refund if I cancel early or don’t like the course?
No. All payments are non-refundable and non-transferable as per our Refund Policy, except in cases required
by law.
Q6. What is SecureShiksha Prime?
SecureShiksha Prime is a subscription plan that provides unlimited access to all Prime IT courses and resources for the duration of your subscription (up to 1 year), allowing learners to learn and revisit content freely during this period.
Q7. Is there a limit to the number of courses I can access as part of this subscription?
Once your subscription expires, access to courses and resources will be disabled. You can renew your
subscription to continue learning without interruption.
Q9. Why is this subscription paid?
Subscriptions cover the cost of high-quality course content, live instructors, study materials, labs, and platform
maintenance, ensuring a reliable and professional learning experience.
Q10. Can I pay the subscription fees on a monthly basis?
Currently, subscription fees are charged for the full subscription period as per the plan. Monthly payment options may not be available, but all plans are designed to provide flexible and cost-effective learning.
FAQS
CONTENT & USAGE
Q1. Can I download courses for offline use?
SecureShiksha allows offline downloads for courses included in your subscription plan. Please note that
downloaded content will remain accessible only while your subscription is active.
Q2. Can I share, record, or redistribute course videos?
No. Reproducing, recording, redistributing, or using any course content for commercial purposes without
authorization is strictly prohibited. Violations may result in legal action.
Q3. What happens if I misuse the platform?
SecureShiksha may suspend or terminate your account, remove content, or take legal action for violations,
misuse, or fraudulent activity.
Q4. Can I ask questions during live classes?
Yes. Live classes are interactive, and you can ask questions in real-time. Instructors are available to clarify
doubts and provide guidance during the session.
Q5. Will I get a certificate after completing a course?
Yes. After successfully completing a course and its associated coursework, you will receive a SecureShiksha
certificate to showcase your skills and learning achievements.
Q6. Can I access courses on my phone, tablet, or computer?
Yes. SecureShiksha courses are accessible on smartphones, tablets, and computers, allowing you to learn
anytime, anywhere.
FAQS
PRIVACY & DATA
Q1. What personal data does SecureShiksha collect?
SecureShiksha collects basic personal details such as name, contact information, age, and usage data. This
information is used for account authentication, personalized learning experiences, and compliance with legal
requirements
Q2. How is my data protected?
SecureShiksha uses encryption, security protocols, and industry-standard safeguards to protect your
information, in compliance with Indian data protection laws.
Q3. Can I request deletion of my data?
Yes. You can request deletion, correction, or access to your personal data in accordance with the Digital
Personal Data Protection Act, 2023. To do so, please email us at secureshiksha@mrwebsecure.com.
FAQS
COMMUNICATION & SUPPORT
Q1. Will I receive promotional messages?
Yes, SecureShiksha may send promotional emails or messages, but you can opt out at any time. Please note that
essential service-related notifications cannot be opted out of.
Q2. How can I provide feedback about a course?
You can provide feedback by rating the course and submitting your comments through your account dashboard
or by emailing us at secureshiksha@mrwebsecure.com.
Q3. How can I contact SecureShiksha for support?
You can reach out to our support team via the contact details provided on our website or email us At
secureshiksha@mrwebsecure.com.